Gaya APA
ph.d, E, I, K., ph.d, M, J.
(1992).
everyone is a customer
(
1)
.
malaysia:
percetakan berlian.
Gaya MLA
ph.d, Elizabeth, I., Kearney,., ph.d, Michael, J.bandley,.
"everyone is a customer".
1
malaysia:
percetakan berlian,
1992.
Text.