Gaya APA
Ishikawa, K., LU, D, J. (1985).
What is Total Quality Control? : The Japanese Way (1).
United States of America:
Prentice Hall.
Gaya MLA
Ishikawa, Kaoru., LU, David, J..
"What is Total Quality Control? : The Japanese Way".
1
United States of America:
Prentice Hall,
1985.
Text.