Gaya APA

Neo, L, W, K., Mun, C, N, L. (2001). Managing the Brick-and-Mortar Retail Stores . Jakarta: PT. Bhuana Ilmu Populer.

Gaya MLA

Neo, Lynda, Wee, Keng., Mun, Cynthia, Ng-Tang, Lai. "Managing the Brick-and-Mortar Retail Stores". Jakarta: PT. Bhuana Ilmu Populer, 2001. Text.