SERVICE, QUALITY DAN SATISFACTION

Edisi

4

ISBN/ISSN

9789792953848

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

658.834 TJI s

HOW TO WIN CUSTOMER THROUGH CUSTOMER SERVICE WITH HEART

Edisi

1

ISBN/ISSN

9789792953008

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

658.812 HAR h

Internasional Logistics and Supply Chain Outsourcing

tell about the outsourching market, regional logistics markets, outsouching operation and services, major providers, key drivers, current issues and influences, the selection process, outsourcing management, 4PLs and beyond.

Business Math

tell about riview of whole numbers, decimals, banking, percents, bussiness statistics, markup and markdowm, customer credit, customer credit, inventory, financial statements, etc.

ERP tools, techniques, and applications for integrating the supply chain

tell about enterprise management, operation management, ERP selection and implementation,etc.

ERP, CRM, Supply Chain Management, and Smart Materials

Edisi

-

ISBN/ISSN

0-84931076-8

Deskripsi Fisik

246 hlm.

Judul Seri

-

No. Panggil

658.5 CHO i

Purchasing and Supply Chain Management: Strategies and Realities

tell about development in Purchasing and supply Chain Management and Logistics, strategic purchasing management, purchasing policy, quality management and customer service, supply chain management, managing the supply chain function, operation environments, provisioning and inventory control,stores Management, Transport, Physical Distribution, and E-Business.

RFID in the Supply Chain

tell about RFID, EPC global overview and standards, issues and challenges: RFID security and privacy,Asset Visibility, etc