Abstract Purpose – The concept of supply chain agility (SCA) has been identified as one of the most important issues in supply chain management literature. However, despite the popularity of the concept, many attributes of SCA are largely unexplored. One area that is deficient in research is the antecedents of SCA. This paper aims to seek further theory development by addressing these gap…
Abstract Purpose – The purpose of this paper is to understand how personal relationships influence behavior within a supply-chain context. Design/methodology/approach – This research employs a qualitative methodology that allows for a rich assessment of how buyers and suppliers of logistics services interact within the context of personal relationships (e.g. friendships), that are them…